Privacy Policy
This policy explains what personal information Apex Training Institute collects, why we collect it, and how we keep it safe.
Who we are
Apex Training Institute (Pty) Ltd ("Apex", "we", "us") is a South African training provider. For privacy enquiries, write to info@apexlearning.co.za.
What we collect
- Contact details you submit through our website (name, email, phone, company, message).
- Enrolment information needed to deliver training (role, team size, region).
- Basic technical information (IP address, browser, pages visited) for analytics and security.
Why we collect it
- To respond to enquiries and proposals you've requested.
- To deliver and administer the training programs you've signed up for.
- To meet our legal obligations (B-BBEE reporting, SETA records, tax records).
- To improve the website and our services.
How long we keep it
Enquiry data is retained for up to 24 months unless you ask us to delete it sooner. Training records are kept for as long as required by SETA and tax legislation.
Sharing
We do not sell personal information. We share data only with service providers who help us run the business (hosting, email delivery, accounting) and where required by law.
Your rights
You can request a copy of your data, ask us to correct or delete it, and object to certain uses. Email info@apexlearning.co.za and we'll respond within 30 days.
Cookies
We use a small number of cookies for site functionality and analytics. You can disable cookies in your browser; some features may not work as expected.
Changes
We may update this policy from time to time. The current version is always available at this URL.